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Whether you have questions, need a quote, or want to discuss your logistics needs, our team is ready to help. Reach out today and take the first step toward streamlined global shipping.
Contact Information
Reach out to us through any of these channels. We typically respond within 24 hours.
Office Address
Bao'an District, Shenzhen, Guangdong, China
Phone / WhatsApp
+86 186 5432 6789Business Hours
Monday - Friday: 9:00 AM - 6:00 PM CST
We typically respond within 24 hours
Interactive Map
Bao'an District, Shenzhen
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Frequently Asked Questions
Find answers to common questions about our logistics services.
How do I get a shipping quote?
Getting a quote is easy! Simply fill out our contact form with your shipment details including origin, destination, cargo type, weight, and dimensions. Alternatively, you can email us at sales@fullspeed-logistics.com or call/WhatsApp us at +86 186 5432 6789. We typically provide quotes within 24 hours.
Do you handle DDP (Delivered Duty Paid) shipments to the US and Europe?
Yes, we specialize in DDP shipping services to the USA, Europe, and UAE. Our DDP service includes all freight charges, customs duties, taxes, and delivery to the final destination. This provides you with complete cost transparency and hassle-free delivery.
How can I track my shipment?
Once your shipment is in transit, we provide you with a tracking number and access to our online tracking system. You can monitor your cargo 24/7 through our platform, or contact your dedicated account manager for updates. We also send automated notifications at key milestones.
What documents are required for international shipping?
Required documents typically include: Commercial Invoice, Packing List, Bill of Lading (B/L) or Air Waybill (AWB), and Export/Import Declarations. Depending on the cargo type and destination, additional documents like Certificates of Origin, MSDS, or special permits may be required. Our team will guide you through all documentation requirements.
Do you offer Amazon FBA prep services?
Absolutely! We provide comprehensive Amazon FBA preparation services including product labeling, poly-bagging, bundling, palletizing, and quality inspection. Our Shenzhen warehouse is strategically located to minimize transit times to Amazon fulfillment centers worldwide.
What is your payment terms?
For new clients, we typically require payment before shipment. Accepted payment methods include bank wire transfer (T/T), Wise, and PayPal (for smaller amounts). For established clients with good payment history, we offer credit terms on a case-by-case basis.
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